Contextual English Learning

Learning languages in context is proven to boost fluency and retention rates.

Digital Learning

“Essential Phrases” crafted for immediate real-world application. Digital, flexible, and intuitive.

Supported Learning

Supervisors undergo synchronous cohort training sessions focusing on specialized language and complaint handling. These sessions deepen their understanding, equipping them to tackle complex customer issues. This training encourages a collaborative space for sharing best practices, and enhancing language skills.

Ongoing Support

Integration tailored to property-specific needs with a focus on cross-cultural communication and continuous skill development.

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Feature Packed

Flexible

Learning can be done in groups or individually.

Targeted Language

Learning outcomes targeted to the role.

Contextual Learning

Promote better results through deeper understanding

Awards & Certificates

Users are motivated by receiving achievements.

Progress Tracking

Group Leaders can track user completion and scores.

Easy Access

No special technology required.

Simply Amazing

Learning a language is hard enough. In the service industry that welcomes visitors from all directions, understanding different cultures and traditions is particularly critical.
When I opened this book, I was surprised to see the first chapter of “Cultural Differences” and found that editors used this spirit of not only learning languages, but also understanding and understanding industry culture throughout the entire textbook. (translated from Chinese)

Bill Lu

Vice President of Global Talent Management at Shangri-La Hotel Group